outreach team

Working to get people off the streets and into stable, safe accommodation.

Tell us about someone sleeping rough

LA Referral Arrow

Where to find help

If you are not rough sleeping, but still experiencing homelessness, for example you are sofa surfing or being threatened with homelessness, it is important for you to get in touch with your local homeless team.

They will be able to provide you with advice and assistance and explain what you need to do next.

During working hours, Monday to Friday between 9am-5pm contact:

Amber Valley Borough Council
P: 01773 570222

Bolsover District Council
P: 01246 242424

Chesterfield Borough Council
P: 01246 34582

Erewash Borough Council
P: 0115 9072244

Derbyshire Dales District Council
P: 01629 761287

High Peak Borough Council
Follow this link:
P: 0345 129 7777 or 01298 2840

Staffordshire Moorlands District Council
Follow this link:
P: 0345 605 3010 

North East Derbyshire District Council
P: 01246 231111 

South Derbyshire District Council
P: 01283 595795

For all out of hours emergency homeless cases call:
0808 1692 333

What we do

Our team go out in the early hours of the morning responding to new referrals, as well as visiting known rough sleeping sites, in order to make contact with people who are sleeping on the streets of Derbyshire.

Our intention is to break down barriers and build relationships with people. This then enables us to understand the reasons why a person ended up on the streets in the first place and ensures that we offer a route away from homelessness that will bring about lasting change.

To do this, we work in partnership with multiple organisations, enabling people to access the support services they need and realise their potential. This includes helping people to access drug and alcohol services, stable and safe accommodation and physical and mental health services. We’re also able, where appropriate, to help people to return to their home towns – both within the UK or abroad.

We can support you if:

  • You are aged 18 and
  • You live in Derbyshire or the Staffordshire Moorlands area
  • You are currently sleeping rough or at risk of losing your home

How to get help

Referrals can be accepted from anyone and can be sent via:

If you or the person you are referring into this service requires urgent medical attention, are under 18, or are in immediate danger, please call 999.

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