This service offers a free 24/7 helpline for people in Derbyshire and Derby City who require advice about mental health.
Trained P3 mental health support staff are on hand to answer calls from members of the public. We tailor our response to each caller's situation. This may include:
- Listening, advice and guidance
- Practical support ideas
- De-escalation of crisis
- Encouragement to explore self-help options
- Community-based resources which may be able to help
- Onward referrals and a follow-up call if required
Our first response will be to try to avoid the need for a clinical intervention where possible; however, we are working alongside NHS clinical staff who can give advice or take ownership of calls where this is needed.
Who we support
Support is available to people of any age living in Derbyshire/Derby City and experiencing mental health difficulties or concerns.
How to get help
The number to reach this service is (Freephone) 0800 028 0077.
For further information on the helpline, you can also visit the NHS website: www.derbyshirehelpline.com
Please take the time to read our Privacy Statement to understand how P3 will process your personal data.
How we’re funded
The Mental Health Helpline is a new partnership between P3, Derbyshire Health Care NHS Foundation Trust, the Police and Crime Commissioner and the Clinical Commissioning Group.
Photo by Daria Nepriakhina on Unsplash