Our Approach

Trauma Informed Care

Trauma Informed Care Diagram

“Trauma results from an event, series of events, or set of circumstances that is experienced by an individual as physically or emotionally harmful or threatening and that has lasting adverse effects on the individual’s functioning and physical, social, emotional or spiritual wellbeing.”

SAMHSA – Trauma and Justice Strategic Initiative (2012)
Here at P3 we deliver Trauma Informed Care (TIC) because people need to feel safe. This means our team understand the widespread impact of trauma and how to best support a person’s wellbeing and recovery.

We know people thrive when they have stability and feel safe, this in turn promotes positive mental and physical health. Their absence can put us in ‘survival mode’ and affect how we see the world and other people.
P3 support is designed to recognise the signs and symptoms of trauma in the people we work alongside, their families, friends, colleagues and beyond, including:

  • Acute trauma: This results from a single stressful or dangerous event
  • Chronic trauma: This results from repeated and prolonged exposure to highly stressful events.
  • Complex trauma: This results from exposure to multiple traumatic events, usually early in life disrupting a child’s development.

We work responsively to minimise the risk to a person and ensure our support is delivered in a way that ensures there is no form of re-traumatisation. All of our policies, procedures and daily practices are centred upon Trauma Informed Care Principles.


Psychologically Informed Environments (PIE)

Trauma Informed Care Diagram

The five key principles of a Psychologically Informed Environment

“An environment that takes into account the psychological make-up; the thinking, emotions, personalities and past experience of its participants, in the way it operates.”
Psychologically Informed Services for Homeless People
Good Practice Guide, Dept of Communities and Local Gov (2012)
A psychologically informed environment is an operational space which is complementary to and supportive of the needs of people experiencing homelessness, mental ill-health or living with substance misuse.
Being ‘PIE’ means P3 support is different. Our team is trained to consciously consider and respond to the impact of the complexities of people’s lives, for example trauma. This means we take the design and delivery of our services very seriously and use the lived experiences of people we work alongside to shape and inform our operational spaces and approach.
Here at P3 our colleagues are professionally trained, we look beyond a person’s behaviour to understand the reasons behind someone’s anxiety or anger and we work to build the trust needed to allow long-term recovery to happen. All of our places and spaces are designed with this in mind. We work to ensure people feel safe and settled, so they can talk freely about their circumstances and goals, and receive the advice and support they need.