Peterborough Housing Support

Obtaining and sustaining long-term accommodation to prevent
a return to homelessness and rough sleeping

Where to find help

If you are not rough sleeping, but still experiencing homelessness, for example you are sofa surfing or being threatened with homelessness, it is important for you to get in touch with your local homeless team.

They will be able to provide you with advice and assistance and explain what you need to do next.

During working hours, Monday to Friday between 9am-5pm contact:

Peterborough City Council
P: 01733 864064

For all out of hours emergency homeless cases call:
01733 425300


What we do

This service works alongside people who have formally slept rough and are now in accommodation, supporting them to maintain their home or move-on from temporary housing to a more stable place to live.

Our flexible approach will ensure you receive the right support, at the right time and in the right place in order to prevent homelessness, and help you work towards independence. We will work alongside you to identify your goals, provide support so that you can achieve them and address your housing-related needs along the way.

We can offer a bespoke package of support for up to 6 months, centred around you and your life, to tackle the reasons why you are struggling to maintain a home.


Our Support

P3 support is holistic, delivered to meet your needs it includes:

  • Managing your tenancy
  • Setting up your rental payments
  • Liaising with landlords to resolve any issues or concerns
  • Setting up of benefits
  • Setting up of utilities
  • Signposting to other local agencies including mental health support, drug and alcohol services and GP support
  • Improving social networks
  • Employment, education and training opportunities

Our aim is to be responsive to each person’s needs and personal circumstances; and to provide the right support in order to deliver long-term solutions and ensure no one returns to homelessness.


We can support you if:

  • You are 18+
  • Live in Peterborough
  • Have experienced rough sleeping and are currently living in temporary accommodation, a hostel, supported accommodation or a privately rented tenancy


Referrals to this service

Referrals to this service are made by the Peterborough City Council Rough Sleeping Co-ordinator.


This service is funded by

Peterborough CC

The Peterborough Housing Support service is commissioned by Peterborough City Council.

This service is funded by grant income from the Ministry of Housing Communities and Local Government, (MHCLG) from the Rough Sleeper Initiative (RSI) funding.


Contact us

For more information on this service, please email